Volume 19, Issue 2 (9-2022)                   J Res Dev Nurs Midw 2022, 19(2): 10-13 | Back to browse issues page

XML Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Eslami A, Hanifi N, Namadian M. Assessment of the Relationship between Patient Safety Culture and the Second Victim Experience in Critical Care Unit and Emergency Department Nurses. J Res Dev Nurs Midw 2022; 19 (2) :10-13
URL: http://nmj.goums.ac.ir/article-1-1325-en.html
1- Department of Emergency and Critical Care Nursing, Zanjan University of Medical Sciences Iran
2- Department of Emergency and Critical Care Nursing, Zanjan University of Medical Sciences Iran , nasrinhanifi@gmail.com
3- Social Determinants of Health Research Center, Zanjan University of Medical Sciences Iran
Abstract:   (1580 Views)

Background: The second victim phenomenon affects the physical and mental health of staff. Patient safety culture and the level of organizational support also affect the second victim experience and its consequences on the staff. This study was conducted to determine the relationship between patient safety culture and second victim experience in critical care unit and emergency department nurses.

Methods: A cross-sectional study was performed on 307 nurses working in the intensive care unit and emergency departments of hospitals affiliated with Zanjan University of Medical Sciences (Zanjan, Iran) in 2019. Data were collected using the Hospital Survey on Patient Safety Culture (HSOPSC), the Second Victim Experience and Support Tool (SVEST), and a demographic questionnaire. Data were analyzed using descriptive statistics and the Pearson correlation coefficient. All analyses were carried out at a significance level of 0.05.

Results: There was a significant positive relationship between the patient safety culture and the second victim's supportive sources (P=0.001). However, the patient safety culture had no significant relationship with the second victim's distress rate (P=0.663) and its outcomes (P=0.164).

Conclusion: The results of this study show that improvement of patient safety culture is associated with an increased feeling of support among the nurses, which could ultimately reduce the rate of turnover and absenteeism. Therefore, nursing managers should provide more support to nurses, particularly after the occurrence of patient safety events, for reducing distress and preventing further errors.

Full-Text [PDF 741 kb]   (507 Downloads) |   |   Full-Text (HTML)  (104 Views)  
Type of Study: Original Article | Subject: Nursing

References
1. Vinagre T, Marques R. Strategies for an effective safety culture and prevent errors in nursing: literature review. International journal of nursing (New York, NY). 2018;5:25-32. [View at paplisher] [DOI] [Google Scholar]
2. Lee SE, Quinn BL. Safety culture and patient safety outcomes in East Asia: a literature review. Western journal of nursing research. 2020;42(3):220-30. [View at paplisher] [DOI] [PMID] [Google Scholar]
3. Manias E, Kusljic S, Wu A. Interventions to reduce medication errors in adult medical and surgical settings: A systematic review. Therapeutic advances in drug safety. 2020;11:2042098620968309. [View at paplisher] [DOI] [PMID] [Google Scholar]
4. Werthman JA, Brown A, Cole I, Sells JR, Dharmasukrit C, Rovinski-Wagner C, et al. Second Victim Phenomenon and Nursing Support: An Integrative Review. Journal of Radiology Nursing. 2021. [View at paplisher] [DOI] [Google Scholar]
5. Edrees HH, Morlock L, Wu AW. Do hospitals support second victims? Collective insights from patient safety leaders in Maryland. The Joint Commission Journal on Quality and Patient Safety. 2017;43(9):471-83. [View at paplisher] [DOI] [PMID] [Google Scholar]
6. Marran JE. Supporting staff who are second victims after adverse healthcare events. Nursing Management. 2021;28(2). [View at paplisher] [Google Scholar]
7. Stone M. Second victim support programs for healthcare organizations. Nursing Management. 2020;51(6):38-45. [View at paplisher] [DOI] [PMID] [Google Scholar]
8. Busch IM, Moretti F, Purgato M, Barbui C, Wu AW, Rimondini M. Dealing with adverse events: a meta-analysis on second victims' coping strategies. Journal of patient safety. 2020;16(2):e51-e60. [View at paplisher] [DOI] [PMID] [Google Scholar]
9. Huang H, Chen J, Xiao M, Cao S, Zhao Q. Experiences and responses of nursing students as second victims of patient safety incidents in a clinical setting: A mixed‐methods study. Journal of Nursing Management. 2020;28(6):1317-25. [View at paplisher] [DOI] [PMID] [Google Scholar]
10. Yan L, Tan J, Chen H, Yao L, Li Y, Zhao Q, et al. Experience and support of Chinese healthcare professionals as second victims of patient safety incidents: A cross‐sectional study. Perspectives in Psychiatric Care. 2021. [View at paplisher] [DOI] [PMID] [Google Scholar]
11. Busch IM, Moretti F, Purgato M, Barbui C, Wu AW, Rimondini M. Psychological and psychosomatic symptoms of second victims of adverse events: a systematic review and meta-analysis. Journal of patient safety. 2020;16(2):e61. [View at paplisher] [DOI] [PMID] [Google Scholar]
12. Abdollahi A, Talib MA, Yaacob SN, Ismail Z. Problem-solving skills and hardiness as protective factors against stress in Iranian nurses. Issues in mental health nursing. 2014;35(2):100-7. [View at paplisher] [DOI] [PMID] [Google Scholar]
13. Garrouste-Orgeas M, Perrin M, Soufir L, Vesin A, Blot F, Maxime V, et al. The Iatroref study: medical errors are associated with symptoms of depression in ICU staff but not burnout or safety culture. Intensive care medicine. 2015;41(2):273-84. [View at paplisher] [DOI] [PMID] [Google Scholar]
14. Mohsenpour M, Hosseini M, Abbaszadeh A, Shahboulaghi FM, Khankeh H. Iranian nurses' experience of "being a wrongdoer": a phenomenological study. Nursing ethics. 2018;25(5):653-64. [View at paplisher] [DOI] [PMID] [Google Scholar]
15. Zhang X, Li Q, Guo Y, Lee SY. From organisational support to second victim‐related distress: Role of patient safety culture. Journal of nursing management. 2019;27(8):1818-25. [View at paplisher] [DOI] [PMID] [Google Scholar]
16. White RM, Delacroix R. Second victim phenomenon: Is 'just culture'a reality? An integrative review. Applied Nursing Research. 2020;56:151319. [View at paplisher] [DOI] [PMID] [Google Scholar]
17. McDaniel LR, Morris C. The second victim phenomenon: how are midwives affected? Journal of midwifery & women's health. 2020;65(4):503-11. [View at paplisher] [DOI] [PMID] [Google Scholar]
18. Mok WQ, Chin GF, Yap SF, Wang W. A cross‐sectional survey on nurses' second victim experience and quality of support resources in Singapore. Journal of nursing management. 2020;28(2):286-93. [View at paplisher] [DOI] [PMID] [Google Scholar]
19. Ferrús L, Silvestre C, Olivera G, Mira JJ. Qualitative study about the experiences of colleagues of health professionals involved in an adverse event. Journal of patient safety. 2021;17(1):36-43. [View at paplisher] [DOI] [PMID] [Google Scholar]
20. Habibzadeh H, Baghaei R, Ajoudani F. Relationship between patient safety culture and job burnout in Iranian nurses: Assessing the mediating role of second victim experience using structural equation modelling. Journal of Nursing Management. 2020;28(6):1410-7. [View at publisher] [Google Scholar] [View at paplisher] [DOI] [PMID] [Google Scholar]
21. Quillivan RR, Burlison JD, Browne EK, Scott SD, Hoffman JM. Patient safety culture and the second victim phenomenon: connecting culture to staff distress in nurses. The Joint Commission Journal on Quality and Patient Safety. 2016;42(8):377-AP2. [View at paplisher] [DOI] [Google Scholar]
22. Melnyk BM, Tan A, Hsieh AP, Gawlik K, Arslanian-Engoren C, Braun LT, et al. Critical care nurses' physical and mental health, worksite wellness support, and medical errors. American Journal of Critical Care. 2021;30(3):176-84. [View at paplisher] [DOI] [PMID] [Google Scholar]
23. Mousavi S, Faraji Khiavi F, Sharifian R, Shaham G. Study of Implementation of Safety Regulations of Radiolog Departments in has petals of Tehran University of Medical Sciences. Journal of Payavard Salamat. 2010;3(3):31-7.[Persian] [View at paplisher] [Google Scholar]
24. Phaghizadeh S, motamed N, shoghli A, Asoori M, safaean M. Assessment of Nurses Viewpoints on Patient Safety Culture in Amol Hospitals in Iran, 2012. PCNM 2015; 4 (2) :45-55. [Persian] [View at paplisher] [Google Scholar]
25. Moghri J, Arab M, Saari AA, Nateqi E, Forooshani AR, Ghiasvand H, et al. The psychometric properties of the Farsi version of "Hospital survey on patient safety culture" in Iran's hospitals. Iranian journal of public health. 2012;41(4):80. [View at paplisher] [Google Scholar]
26. Burlison JD, Scott SD, Browne EK, Thompson SG, Hoffman JM. The second victim experience and support tool (SVEST): validation of an organizational resource for assessing second victim effects and the quality of support resources. Journal of patient safety. 2017;13(2):93. [View at paplisher] [DOI] [PMID] [Google Scholar]
27. Marques TV, Rita. Strategies for an Effective Safety Culture and Prevent Errors in Nursing: Literature Review. International Journal of Nursing. 2018;5(1):25-32. [View at paplisher] [DOI] [Google Scholar]
28. El-Jardali F, Sheikh F, Garcia NA, Jamal D, Abdo A. Patient safety culture in a large teaching hospital in Riyadh: baseline assessment, comparative analysis and opportunities for improvement. BMC health services research. 2014;14(1):122. [View at paplisher] [DOI] [PMID] [Google Scholar]
29. Rezaean M, Aqaie Borz Abad P, Yazdanpanah A, Zinat Motlagh S. Patient Safety Culture Status From The Perspective Medical Staff Of Yasuj Hospitals In 2015. armaghanj 2016; 20 (10) :935-946. [Persian] [View at paplisher] [Google Scholar]
30. Ali H, Ibrahem SZ, Al Mudaf B, Al Fadalah T, Jamal D, El-Jardali F. Baseline assessment of patient safety culture in public hospitals in Kuwait. BMC health services research. 2018;18(1):158. [View at paplisher] [DOI] [PMID] [Google Scholar]
31. Alswat K, Abdalla RAM, Titi MA, Bakash M, Mehmood F, Zubairi B, et al. Improving patient safety culture in Saudi Arabia (2012-2015): trending, improvement and benchmarking. BMC health services research. 2017;17(1):516. [View at paplisher] [DOI] [PMID] [Google Scholar]
32. Azami-Aghdash S, Ebadifard Azar F, Rezapour A, Azami A, Rasi V, Klvany K. Patient safety culture in hospitals of Iran: a systematic review and meta-analysis. Med J Islam Repub Iran 2015; 29 (1) :724-736. [View at paplisher] [Google Scholar]
33. Rinaldi C, Leigheb F, Vanhaecht K, Donnarumma C, Panella M. Becoming a "second victim" in health care: pathway of recovery after adverse event. Revista de Calidad Asistencial. 2016;31:11-9. [View at paplisher] [DOI] [PMID] [Google Scholar]
34. Scott SD, Hirschinger LE, Cox KR, McCoig M, Brandt J, Hall LW. The natural history of recovery for the healthcare provider "second victim" after adverse patient events. BMJ Quality & Safety. 2009;18(5):325-30. [View at paplisher] [DOI] [PMID] [Google Scholar]
35. Chard R. How perioperative nurses define, attribute causes of, and react to intraoperative nursing errors. AORN journal. 2010;91(1):132-45. [View at paplisher] [DOI] [PMID] [Google Scholar]
36. Joesten L, Cipparrone N, Okuno-Jones S, DuBose ER. Assessing the perceived level of institutional support for the second victim after a patient safety event. Journal of patient safety. 2015;11(2):73-8. [View at paplisher] [DOI] [PMID] [Google Scholar]
37. Sirriyeh R, Lawton R, Gardner P, Armitage G. Coping with medical error: a systematic review of papers to assess the effects of involvement in medical errors on healthcare professionals' psychological well-being. Quality & Safety in Health Care. 2010;19(6):e43-e. [View at paplisher] [DOI] [PMID] [Google Scholar]
38. Burlison JD, Quillivan RR, Kath LM, Zhou Y, Courtney SC, Cheng C, et al. A Multilevel Analysis of US Hospital Patient Safety Culture Relationships With Perceptions of Voluntary Event Reporting. Journal of patient safety. 2016. [View at paplisher] [DOI] [PMID] [Google Scholar]
39. Vrbnjak D, Denieffe S, O'Gorman C, Pajnkihar M. Barriers to reporting medication errors and near misses among nurses: A systematic review. International journal of nursing studies. 2016;63:162-78. [View at paplisher] [DOI] [PMID] [Google Scholar]

Add your comments about this article : Your username or Email:
CAPTCHA

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2024 CC BY-NC 4.0 | Journal of Research Development in Nursing and Midwifery

Designed & Developed by : Yektaweb